We understand if you would like to return or exchange a product. Returns are accepted within the 8 days following your purchase. Furthermore, the jewel must be exchanged for a product of equal or higher value. The jewels must not have been used and should be in perfect condition. Also, they must be in the original package, and contain all tags and additional accessories. Requests that do not meet the criteria mentioned above will not be considered. We reserve the right to deny unreasonable changes, repairs or returns.